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A yarn about making a health service complaint in Queensland

This Easy Read guide says what to do when you are not happy about a health care service.
Who is it for?
People with intellectual disability, First Nations
What is it about?
What to do if your health rights are not respected, Health rights
Who made it?
Office of the Health Ombudsman
When was it made?
It was created
1 year ago
. It was shared here .
Formats available:
Easy Read
Why do we trust it?

Because it was made to help, not for profit.

Learn more about why we trust it and how to check other information.

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About Easy Read

Easier words with pictures to help explain some ideas.

A yarn about health complaints

An Aboriginal man holding an Aboriginal flag and a Torres Strait Islander woman holding a Torres Strait Islander flag.

This guide is about making a complaint about a health service. 

A complaint is when you tell someone you are not happy about something. 

You can make a complaint about a health service, like:  

  • GP  
  • hospital  
  • health worker. 

In Queensland, you can make a complaint to the Office of the Health Ombudsman. 

The guide says what to do. 

It says what you need to make a complaint. 

You can ask for the Aboriginal and Torres Strait Islander Complaints Advisor. 

A complaint is when you are not happy and you tell someone the reason.

This guide says you can make a complaint about a health care service, like a: 

  • GP 
  • hospital 
  • health worker.

In Queensland, you can make a health service complaint to the Office of the Health Ombudsman.

The guide says what to do and information you need to make a complaint about a health service.

We trust this resource

We trust this resource because it is:

  • Made to help, not for profit
  • Made by people who know a lot about the topic
  • Made in Australia

We've checked this resource, and you can follow our guide to know if health information is true and right for you.

This resource was made by

Office of the Health Ombudsman

The Office of the Health Ombudsman protects the health and safety of the people of Queensland.